Users With Malfunctioning Xbox Ones Compensated With Free Game

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joshuaboy
joshuaboy Members Posts: 10,858 ✭✭✭✭✭


Select from Ryse, Zoo Tycoon, Forza 5, or Dead Rising 3.


Microsoft is offering a free first-party game to some Xbox One users affected by hardware problems. Microsoft said in a statement, "While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."

A digital copy of the selectable games -- you'd receive one copy of Forza Motorsport 5, Dead Rising 3, Ryse: Son of Rome, or Zoo Tycoon -- will still play on a machine with a malfunctioning disc drive, of course. In addition, Microsoft is replacing hardware at a faster rate than usual with its advance exchange program; Microsoft is sending replacement units before users mail out their faulty machines for repair.

If you're having troubles with your Xbox One, consult the Xbox One Problems wiki page, or call 1-800-4-MYXBOX for support.

Comments

  • funkdocdamc
    funkdocdamc Members Posts: 3,786 ✭✭✭✭✭
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    That's what's up. I see that they are "smart" enough to give out a digital copy because they know people would cash in on the free game assuming that they already have one (or more) of the selectable games.
  • vageneral08
    vageneral08 Members Posts: 19,535 ✭✭✭✭✭
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  • Recaptimus_Prime360
    Recaptimus_Prime360 Members Posts: 64,801 ✭✭✭✭✭
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  • DNB1
    DNB1 Members Posts: 19,704 ✭✭✭✭✭
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    Those with f/u XB1's should be pleased with this
  • John_Blazini
    John_Blazini Members Posts: 14,837 ✭✭✭✭✭
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    MS has always done this ? as many 360s as i had i ended up having controllers and games to trade and sell
  • Bender Rodriguez
    Bender Rodriguez Members Posts: 2,084 ✭✭✭✭✭
    edited November 2013
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    joshuaboy wrote: »

    Select from Ryse, Zoo Tycoon, Forza 5, or Dead Rising 3.


    Microsoft is offering a free first-party game to some Xbox One users affected by hardware problems. Microsoft said in a statement, "While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."

    A digital copy of the selectable games -- you'd receive one copy of Forza Motorsport 5, Dead Rising 3, Ryse: Son of Rome, or Zoo Tycoon -- will still play on a machine with a malfunctioning disc drive, of course. In addition, Microsoft is replacing hardware at a faster rate than usual with its advance exchange program; Microsoft is sending replacement units before users mail out their faulty machines for repair.

    If you're having troubles with your Xbox One, consult the Xbox One Problems wiki page, or call 1-800-4-MYXBOX for support.

    at the bolded tho...some not all
  • Broddie
    Broddie Members Posts: 11,750 ✭✭✭✭✭
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    Zoo Tycoon FTW!!!
  • vageneral08
    vageneral08 Members Posts: 19,535 ✭✭✭✭✭
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    joshuaboy wrote: »

    Select from Ryse, Zoo Tycoon, Forza 5, or Dead Rising 3.


    Microsoft is offering a free first-party game to some Xbox One users affected by hardware problems. Microsoft said in a statement, "While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."

    A digital copy of the selectable games -- you'd receive one copy of Forza Motorsport 5, Dead Rising 3, Ryse: Son of Rome, or Zoo Tycoon -- will still play on a machine with a malfunctioning disc drive, of course. In addition, Microsoft is replacing hardware at a faster rate than usual with its advance exchange program; Microsoft is sending replacement units before users mail out their faulty machines for repair.

    If you're having troubles with your Xbox One, consult the Xbox One Problems wiki page, or call 1-800-4-MYXBOX for support.

    at the bolded tho...some not all

    Because not all of them are having issues bruh
  • John_Blazini
    John_Blazini Members Posts: 14,837 ✭✭✭✭✭
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    MS is good about compensating you if you report a issue